Operational Department - Hybrid Review Year Zero
Assessment is the most valid way of demonstrating the effectiveness of services, programs, and facilities, especially in defending and promoting higher education, and also in meeting accreditation standards. -Upcraft & Schuh, 2001
Deliverable:
- Mission Statement
- Goals
- Program & Student Learning Outcomes
The Goal: Offices outside of Academic Affairs and Student Services have responsibilities that significantly impact the services and operation of a college. Assessment is a vehicle to demonstrate contribution to institutional mission, goals, and strategic objectives. Additionally, offices outside of these two divisions also promote skill development among a diverse set of constituents. Determining the effectiveness and moving beyond satisfaction of services allows for a greater understanding of impact and resource allocation.
Snapshot of Deliverables:
An abridged version of the Instruction Guide.
Instruction Guide:
This document offers a step by step guide “how to” steps to complete year zero deliverables.
Resources:
- Assessment outside SSEM.AA Folder
- CampusLabs-Retrieved 2021
- Bloom’s Taxonomy
- Center for Teaching, Vanderbilt University (Retrieved 2022)
- The Role of Student Learning Outcomes for Institutional Accountability and Transparency (Article)
- Pathways to College Network Brief July, 2012
- Writing Learning Outcomes (PowerPoint Presentation)
- Karen Kurotsuchi Inkelas, Symposium November 16, 2009
- Writing Student Learning Outcomes (Zoom Recording)
- Danielle Licitra. BristolCC Assessment Day. November, 2021
- Alignment & CAS Review (Zoom Recording)
- Danielle Licitra. BristolCC Assessment Day. November, 2021
- Writing Effective Learning Outcomes
- Melissa Wright, Assistant Director, Assessment Programs. 2012. Campuslabs
Sample Deliverables:
Strategic Analytics and Enterprise Systems Website