Student Complaints
No matter how hard we try, sometimes we do not meet our students’ and families’ expectations of us. When that happens, we want to know more about it so we can investigate as soon as possible.
For emergencies on campus: 774.357.3911
If you have safety concerns regarding violations of the law including assault, vandalism, alcohol/drug use, or stalking, contact Bristol Police:
CampusPolice@BristolCC.edu | 774.357.2218
For emergencies on campus: 774.357.3911
To make an anonymous tip use the online Webform or call 774.357.3223.
If you feel your accessibility concerns are not being met, please contact the ADA Compliance Officer:
DiversityTitleIX@BristolCC.edu | 774.357.2682
For accommodations, contact the Office of Disability Services:
If you feel discriminated against because of race, religion, age, sexual orientation, gender, disability, or veteran status, contact the Diversity & Title IX Officer:
If you have concerns about another student violating the code of conduct, complete this form:
Bristol Community College - Student Conduct Referral Form
Additional resource:
If you have an issue that is related to a course, contact your instructor and discuss your concern with them first.
Step 1: Talk to your instructor:
Contact your instructor first to discuss your concern. Propose solutions and work together to find a resolution that is satisfactory to you both.
Resolved? No further action needed.
Unresolved? Continue to Step 2.
Step 2: Complete a Bristol Student Complaint Form
If you are not able to find a satisfactory resolution with your instructor, complete this form:
If you have a complaint about a non-academic student services area, complete this form:
Bristol Community College Student Affairs - Student Concern/Complaint Form
Filing a Grievance
If you don’t feel your issue was adequately resolved through the complaint process, proceed to Bristol’s Student Grievance Procedure.
Relevant Laws, Guidelines & Policies - Policy on Affirmative Action, Equal Opportunity & Diversity for Massachusetts Community Colleges