Student Success Center

Who are we?

The mission of Bristol’s Student Success Center is to identify, engage, and coach Bristol students facing challenges to their academic progress through a holistic case management approach that offers them additional support to achieve their goals.

How can we help you?

Need support staying enrolled at Bristol? Interested in returning to Bristol but don’t know where to start?

We can help!  

At the Center, we assist students by:

• Creating a step-by-step plan to help you return or stay enrolled at the College.  
• Providing regular check-ins to help keep you on track with your goals.
• Connecting you to on-campus and off-campus community resources designed to support your continued success.
  
  

Meet our Staff

Student Success Coach – Carolyn Mase, M.S.
Carolyn.Mase@BristolCC.edu

Carolyn Mase grew up in Western Massachusetts, currently resides in Providence and spent about 2 years living in Spain. Carolyn has a Bachelor of Arts degree in Spanish from Framingham State University and a Master of Science in Higher Education Administration from Southern New Hampshire University. Carolyn is currently enrolled in Bristol's Spanish/English Community Interpreting certificate program.

After graduating from Framingham State, Carolyn spent time in the Barcelona region of Spain teaching English as a foreign language. Upon returning to the United States, she worked as the Educational Specialist for Housing Families in Malden, MA and from there went on to work as an International Admissions Counselor at MCPHS University. Just before joining Bristol Carolyn was working as academic advisor for an online educational organization while finishing up her master's degree.

Carolyn habla español.

Click HERE to make an appointment with Carolyn. 

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Student Success Coach – Christine V. Ghani, M. Ed.
Christine.Ghani@BristolCC.edu 

Christine grew up in Rhode Island and still lives in the Providence area. She has a Bachelor of Science in Baking & Pastry and Food Service Management from Johnson & Wales University and a Master of Education in Student Affairs Counseling from Bridgewater State University. Christine has previously interned in the Career Development Center at Rhode Island College and worked as a graduate assistant in Learning Assistance at BSU. As a former commuter student, she is passionate about helping students juggle their schoolwork and personal responsibilities. Yes, she still bakes, and enjoys gardening and playing with her dog!

Click HERE to make an appointment with Christine. 

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Student Success Coach – Milly De La Cruz, M. Ed.
Mileiry.Delacruz@BristolCC.edu 

Milly is a first-generation, Dominican-American college student who was born and raised in Providence, Rhode Island. She previously worked at the Community College of Rhode Island (CCRI) as an Interim Donor Engagement Officer and served as the leader of alumni relations, communications, and events in their Office of Institutional Advancement. She was also involved in admissions-related roles as a former Student Ambassador at CCRI and Campus Tour Guide at Rhode Island College. Milly’s life experiences as a low-income, first-generation college student inspired her to work in the field of higher education and help college students thrive both personally and academically. As a community college graduate herself, she understands how challenging it is to balance work and academics, which is why she is thrilled to be working as a Student Success Coach to advocate for the needs of students at Bristol.

Milly earned an Associate of Arts degree in General Studies from the Community College of Rhode Island, a Bachelor of Arts in Communication from Rhode Island College, and a Master's degree in Higher Education from Providence College.

Milly habla Español.

Click HERE to make an appointment with Milly. 

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Student Success Coach – Kylee Soares, M. Ed.
Kylee.Soares@BristolCC.edu

Kylee is a first-generation college student who obtained her Bachelor of Science in Psychology and a Master of Education in Student Affairs Counseling from Bridgewater State University. Kylee formerly worked as an intern in Multicultural Affairs at Bristol Community College. In her internship, she worked with students from a variety of backgrounds through the Student Success Partnership program and helped students strengthen their academic success skills. Being a Bristol graduate and first-generation college student, she is dedicated to providing support and advocacy to students who have identified challenges to their academic and personal goals. She is overjoyed to be able to return to Bristol and make a positive impact on the lives of students.

Click HERE to make an appointment with Kylee.

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Student Success Coach – Heckerly Flores Maria, M.Ed.
Heckerly.FloresMaria@BristolCC.edu

Heckerly is a first-generation college student of immigrant parents that was born in the Dominican Republic and grew up in Providence, Rhode Island. Previously she worked at the College Crusade of Rhode Island as a College Success Coach for the Accelerate program which collaborated with the Providence Public School Department for a dual enrollment program that provided high school seniors with the opportunity to enroll in college full time while earning their high school requirements. Heckerly’s experiences, while earning her General Studies degree from the Community College of Rhode Island and Bachelor of Arts in English from Rhode Island College, allowed her to discover her passion for supporting and advocating for students. She obtained her Master of Education at Providence College in 2022 and is currently pursuing her doctorate degree.

Heckerly habla Español.

Click HERE to make an appointment with Heckerly.

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Academic Coordinator – Amie Archambault Raines, M. Ed.
Amie.Raines@BristolCC.edu

Amie is a first-generation college graduate and queer woman who grew up in Portsmouth, RI. She is a double graduate of the University of Rhode Island where she played Division I college softball and has a master’s degree in Human Development and Family Studies with a concentration in College Student Personnel. Amie has worked in higher education for approximately 6 years and before joining Bristol, she was the Assistant Director and LGBTQIA+ Specialist in the Office of Multicultural Education at the College of the Holy Cross in Worcester, MA. In her previous role she predominantly worked on student success programs and initiatives for first-generation college students and LGBTQIA+ students. She is excited to be joining the Student Success Center team where she can help guide students in blazing their own trails, connecting them to resources for success and ultimately helping them to achieve their personal and educational goals! 

Click HERE to make an appointment with Amie.

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Academic Coordinator – Allie Dumont Midwood, M. Ed.
Allie.Dumont@BristolCC.edu

Allie grew up in Westport, MA and currently resides in New Bedford, MA. She earned a Bachelor of Science in Special Education with a concentration in Communication Disorders from Bridgewater State University and a Master of Education in Higher Education Administration from Merrimack College. While earning her graduate degree, Allie worked with students who were undeclared majors to help them discover their goals, abilities, values, and interests before choosing a program of study. Just before joining Bristol, Allie worked as an Advisor for several programs at New England Institute of Technology.

Allie is passionate about guiding and supporting students along their educational journeys by providing ample support, information and resources that align with their academic, personal, and career goals. In her free time, she enjoys creating one-of-a-kind resin art, playing with her dog, spending time by the ocean and trying new coffee shops.

Click HERE to make an appointment with Allie.

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Administrative Assistant – Laine Miller Clements
Laine.Clements@BristolCC.edu

Laine is a queer nonbinary person who grew up in the California Bay Area, throughout Arizona, and in Punjab, India. They have a Bachelor of Arts in History from the University of Arizona, with a minor in Art History and certificate in Middle Eastern Studies. They have worked in collaboration with community members from Native populations in the northern Plains and the Missouri River Basin to secure protection for natural resources, including work on the first comprehensive ethno-ornithology of the Missouri River tribes and the establishment of the Badger-Two Medicine Traditional Cultural District in Montana. As a former commuter student who took time off in the middle of their degree, Laine is excited to help connect Bristol students to the resources they need to reach their academic, personal, and professional goals by providing administrative support to the Student Success Center team. They are also the advisor to the Gaming Club at Bristol. On the side, they like to sing, dance, and cook, often at the same time.

Student Resources

• Admissions
• Advising
• Bristol Basic Needs Center
• Bristol's Tech Team
• Disability Services
• Financial Aid
• Learning Commons
• Student & Family Engagement
• Student Wellness

Below is a playlist of helpful videos to get you started at Bristol:

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Contact Us

Email: StudentSuccessCenter@BristolCC.edu | Phone: 774.357.2125 

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