Students

January 23 status update:  Access to tuition balances and online tuition payment system have been restored. Students may also make changes to their schedule via Self Service, available through accessBCC. Please read carefully for details. 

    • The start of the Spring semester is delayed by one week.
    • The first day of the semester is now January 25
    • The last day of the semester is now May 17
    • Tuition payments will be due by February 23.   
      • You will NOT be dropped from your courses for nonpayment.  
      • Deadlines to enroll in payment plans have been extended. 

Please scroll down for more details

Access to systems that have been Restored:

 

  • accessBCC login 
  • Book advance (partially restored – available on campus only) 
  • Course schedule (view-only) 
  • Final grades 
  • Financial aid award letters 

 

  • Office 365 (including email) 
  • Official transcripts 
  • Self-registration, including schedule changes and add/drop must be done through Enrollment Center
  • Tuition balance due and online payments
  • Unofficial transcripts 

Here’s what we know:

Bristol Community College recently discovered unauthorized access to its network on or around December 23, 2022. The college immediately launched an investigation, in consultation with cybersecurity professionals who regularly investigate and analyze these types of incidents around the country, to determine the extent of any compromise to the information on its network. 

At this time, Bristol Community College has no forensic evidence that this incident resulted in the unauthorized access to, or acquisition of, personal information, as defined under applicable state data breach notification laws, or non-directory personally identifiable information, as defined under FERPA (Family Educational Rights and Privacy Act). However, this is a primary focus of the investigation. In the event that the investigation determines that personal information was compromised, individuals will be contacted directly with guidance and next steps.

The college will continue to provide periodic updates on the investigation’s status and findings via this webpage.

Cybersecurity incidents are unfortunately becoming more common each day. In 2021, more than 4,100 publicly disclosed data breaches occurred, resulting in 22 billion records being exposed. In fact, Education and research institutions were targeted by an average of 1,065 cyberattacks per week last year—a 75% increase from 2020.


Given the current disruptions in our systems, the college has decided, in consultation with the Student Senate and departments across the college, to delay the start of the Spring semester by one week.

The new start of Spring semester is January 25 instead of January 18. Please click here to view the revised academic calendar for the Spring semester

We understand that this change may cause scheduling issues for some of you, but we believe it is an important change that will allow our staff the opportunity to continue to restore our systems and to process important information such as fall grades, Satisfactory Academic Progress, testing and financial aid. Importantly, it will also allow more time for you to prepare for the start of the semester.

Our main goal is to minimize the disruption to your learning experience and ensure that you have a positive experience in your spring classes.

Thank you for your patience as we work through this unprecedented disruption in our operations.

Students are now able to add/drop classes on their own using the self-service options in accessBCC.

For course schedule questions, please contact the Enrollment Center.  

Need help registering for Spring? The Advising Center is available to assist you in choosing your courses. If you know what courses you would like to take, you can call or visit any Enrollment Center to for assistance.

View the course listing here:

There are several ways to connect with Advising:

  • Walk-in hours: Check out the calendar available on this page (www.bristolcc.edu/advising) to see when walk-in hours are available.
  • Appointments: Visit www.bristolcc.edu/advising and scroll down to the appointments section to make an appointment with a specific advisor.
  • Questions: You can also email AdvisingCenter@BristolCC.edu or call 774.357.2777.

Tuition Payment Deadline Extended to February 23

Please note that the due date for Spring semester tuition payments has been pushed to Thursday, February 23.

  • You will NOT be dropped from your courses for nonpayment.  
  • Deadlines to enroll in payment plans have been extended. 

 Access to online bill payment was restored on Monday, January 23.

Students may log on to accessBCC to view their tuition balance due and make tuition payments. Balances due will reflect an up-to-date financial aid award amount, where applicable. 

For questions about your balance due, including bill payment, please contact Student Accounts at 774.357.2160

Financial Aid

Students can apply for financial aid but there will be a delay in preparing financial aid packages.

Our longstanding partners at the Educational Opportunity Center are available to take in person, virtual, and phone FAFSA completion appointments. Please call to schedule an in person appointment at: 508.996.3147. Location, and contact information can be found in this flyer attachment.

Students who have applied for financial aid and registered for classes can now view their financial aid awards for the Spring 2023 Semester. If you do not see an award letter in accessBCC, please contact financial aid as there may be additional steps you need to take.  

The financial aid displayed takes into consideration:

    • Your enrollment status 
    • Courses applicable to your program of study 
    • Documentation the financial aid office has received 

What we are unable  to provide information on at this time are:

    • Refund amounts 
    • E-bills (for billing questions please contact Student Accounts- StudentAccounts@BristolCC.edu or 774.357.2160
    • Academic Standing for financial aid purposes 
    • Book Advance amounts (please continue to use book advance steps listed below in the “Buying Books” section. 

  • You can view your Spring 2023 schedule, in view-only mode, through accessBCC. 
  • To make changes to your schedule, please contact the Enrollment Center (more details below). 
  • This schedule is subject to change based on course availability, administrative holds, and delayed processing of paper registrations due to the network interruption. 
  • If you need help printing your course schedule, Bristol’s Tech Team can print it for you. They are available Monday through Friday, from 8 a.m. to 8 p.m. and Saturday, from 8 a.m. to 4 p.m., on the second floor of A building on the Fall River Campus. 
  • If you do not have a course schedule listed in accessBCC, please contact the Enrollment Center for assistance. 

When you log into accessBCC, click on the Student Services tab at the top of the page. Then, under "Student Self-Service" click on the link that says, "Click here."

Once in the Self-Service portal, click on "Registration" to access your class schedule.  

JANUARY

24: Bristol EXPerience event for new students 
25: First day of Spring classes 
31: Last day to add (full time)

FEBRUARY

7: Last day to drop (full time) 
7: Flex start classes begin 
13: Last day to add (flex start) 
17: Last day to enroll in payment plan (with 25% down) 
18: First day to enroll in payment plan (with 33% down) 
20: Last day to drop (flex start) 
23: Tuition payments due
27: Scholarship Applications for FY24 Open 
28: Last day to withdraw (first half)

MARCH

13-19: Spring Break 
27: First half classes end

APRIL

3: Second half classes start 
12: Last day to withdraw (full time or flex) 
14: Scholarship Applications for FY24 Close

MAY

17: Last day of classes 
20: Commencement 

The Blackboard app is not available at this time. There are currently two ways to access Blackboard:

  1. Through accessBCC. Log on to accessBCC. Click on “Online Learning” at the top of the left-hand menu to be taken directly to Blackboard.  
  2. Through the Bristol Mobile App. Once in the app, click on the home icon. Select “Online Learning (Blackboard)” at the top. You will be prompted to login using your accessBCC login. Once you log in, you will be brought into Blackboard.

If you weren’t able to reset your password or are having difficulty regaining access to email, Bristol’s Tech Team is available to assist. There are several ways to connect:  

  • Walk-in: Monday through Friday, 8 a.m. to 8 p.m. The Tech Team is located in the Farley Learning Resource Center (A Building) on the Fall River Campus, 2nd floor. 
  • By telephone: 774.357.3333 
  • By email: ITSHelp@BristolCC.edu
  • Submit form: Please submit an ITS Tech Help Form at BristolCC.edu/ITSHelp

All campus locations are open with limited services.

Need help with Online Learning or other technologies? We are here to help! Send your questions to OnlineLearning@BristolCC.edu or leave us a voicemail at 774.357.2081

We understand that the textbook advance is an important part of financing your education. Because of the current disruptions, we are required to work around our traditional processes. Please read the following information carefully.

Please know that your instructors understand that many students will have delayed access to course materials and will plan accordingly. 

The options below assume that you have your schedule and know what courses and associated materials you need for the semester. For all others, this process will be delayed until the student information system is back online.

  • If you are not a financial aid recipient, you may purchase your course materials online: Pay by debit or credit card and have the option of shipping or picking up your order.
  • If you have a Mass Rehab Center or Veteran bookstore charge account: You can use the online ordering system as described above.
  • The following information is for students who have completed their academic year 22/23 financial aid application.  
    • If you believe you will be the recipient of a financial aid book advance, you must come to the college's bookstore on the Fall River Campus (777 Elsbree St., Fall River) to purchase your course material.  
    • It is very important to bring a class schedule with you, even if it’s handwritten.  
    • You will also have to bring your student 900# and campus card. If you do not have a campus card, you will need to bring a valid ID or driver's license.

Other information:

  • The Financial Aid office will not be able to answer questions about book advances until our systems are restored. You will be notified when that happens. 
  • Until we have internet restored, textbooks will not be able to be delivered to other campus locations. 
  • Students must know their course schedule or section # or CRN to place a book order. 
  • While funds last, the Bristol Development Department also has a Book Fund if you need support purchasing books. Please call us at 774.357.2007 or send us an email at BCCFoundation@BristolCC.edu.

The bookstores hours of operation are:

  • Jan. 17-21: Tuesday thru Friday 9am to 2pm, Saturday 9 a.m. to 2 p.m. 
  • Jan. 23-28: Monday thru Friday 9am to 2pm, Saturday 9 a.m. to 2 p.m. 

The admissions application is available but there will be a delay in admitting students.

You will not have access to your final Fall 2022 or Winteression 2022 grades until the network interruption issue is resolved.

Campus cards are not available at this time. We will notify you once the system is up and running again.

Access to Official and Unofficial transcripts has been restored. Visit BristolCC.edu/transcipts.

The library website is available at https://libguides.bristolcc.edu/. For tutoring and research services, please use the LibGuides chat function by clicking the bubble in the lower right-hand corner of the site.

For those students who missed the Fall Application to Graduate can email the Records Office at RegistrarsOffice@BristolCC.edu.

Spring Application to Graduate is not yet open.

  • Bristol Community College recently discovered that a network interruption issue has impacted the functionality of our systems. It appears to be a cybersecurity incident.
  • Upon learning of this issue, we immediately began efforts to restore the network. We are working closely with both internal and external information technology professionals to assist with our restoration efforts. 
  • The college is conducting a full systems audit to determine exactly what systems may have been affected and what impact, if any, there is on student and employee information. We are developing a timeline for resolution.
  • To mitigate personal risk, we are suggesting that you consider changing the passwords on your professional and personal accounts and report any unusual activity.
  • We are taking this matter very seriously and continue to take significant measures to protect the personal information entrusted to us. 
  • Cybersecurity incidents are becoming more widespread and concerning each day. 
  • At this time, we do not have further information to share about the investigation but would like you to know our priority is to quickly resolve this incident and keep you apprised of relevant developments as we move forward.

While we continue to seek further resolution of this incident, there are some important steps you can take.

Protecting Financial Information

    • Change all passwords, including bank accounts, credit cards and other financial institutions. Use strong passwords and don’t reuse passwords. 
    • Review your statements and watch for suspicious activity.
    • Monitor your credit reports regularly.
    • Report suspicious activity or unauthorized charges to your bank or financial institution.

Protecting Personal Information

Visit IdentityTheft.gov to take a few simple steps to protect your personal information and stay vigilant. The government website provides a variety of resources with tips and advice on what to do in the event that your personal information is lost or stolen.

Click HERE for Department Phone Numbers.

We are very grateful for your patience and apologize for any inconvenience this may have caused.
Please check back for ongoing updates. 


See our FAQs page for more information